Expertise

Ph.D. Ohio University, Communication, 1979.
M.A. Marshall University, Communication, 1971.
B.A. Concord College, Communication, 1968.

2014-Present, Lead Consultant, Indiana Information Technology Associates, LLC.
2012-Present, Deputy Chief Information Officer, Dean and Associate Professor Emeritus, Indiana University.
2006-2012, Deputy Chief Information Officer and Dean, Indiana University.
2003-2012, Associate Professor of Informatics and Computing, Indiana University.
1983-2012, Associate Professor of Communication, Indiana University.
1997-2007, Associate Vice President for Teaching and Learning Information Technologies, Indiana University.
1992-1997, Associate Vice Chancellor, Indiana University-Purdue University Indianapolis.
1991-1993, Executive Director of Integrated Technologies, Indiana University-Purdue University Indianapolis.
1989-1991, Associate Dean of the Faculties, Indiana University-Purdue University Indianapolis.
1989-1991, Director of the Office of Learning Technologies, Indiana University-Purdue University Indianapolis.
1977-1989, Director of the academic program in Telecommunications, Indiana University School of Liberal Arts.
1979-1983, Assistant Professor of Communication, Indiana University School of Liberal Arts.
1971-1979, Instructor and Assistant Professor, Southern West Virginia Community College.

Deputy CIO. Elmore supported the Chief Information Officer in planning, developing, and directing the IT strategies and services of Indiana University. He was responsible for identifying, prioritizing and facilitating continual improvement opportunities for information technology services. He worked with Associate Vice Presidents, Associate Deans, and Officers of University Information Technology Services (UITS) and led the regional campus Chief Information Officers to coordinate University-wide IT strategies and services. UITS operated with a budget of ~ $133 million and employed 905 full-time professional and technical staff and approximately 700 part-time staff.

Associate Vice President. Prior to his appointment as Deputy CIO, Elmore was Associate Vice President for Teaching and Learning Information Technologies (TLIT) at Indiana University. This division of UITS provided technology services to faculty, students, staff, and technology support professionals across eight campuses. His responsibilities included developing strategies and implementing plans for classroom technology, campus and residential IT services, course management, faculty IT support, training, and the call centers that provide operator services the the Bloomington and Indianapolis campuses and the hospitals. He led projects and initiatives that encourage the use of technology, including the IU workstation modernization and life-cycle replacement initiative, enterprise-wide license software agreements, telephone service contracts, faculty incentive programs and assessment. The division operated with a budget of $21 million and employed 236 full-time professional and technical staff and approximately 400 part-time staff.

Dean. As Dean, Elmore was responsible for coordinating cross-divisional functions of University Information Technology Services on the Indianapolis campus and representing the needs and interests of the campus in University-wide strategies and services.

Associate Dean of the Faculties, Associate Vice Chancellor, and Executive Director of Integrated Technologies. Before his appointment as dean, Elmore served in several roles providing leadership for IT planning and initiatives on the Indianapolis campus. He developed, supervised and coordinated the first campus Information technology strategic plan. He was responsible for reorganizing and managing technology to offer a single point of contact for centralized computing, telephone, learning technology, and media services. His organization at that time operated with an annual budget of $17 million and a staff of 187 full-time and 100 part-time employees.

Elmore developed the long-range plan, curriculum, and proposal for the undergraduate major in Telecommunications at Indiana University - Purdue University Indianapolis (IUPUI). As the first director of the program he developed and taught all courses approved as permanent additions to the curriculum. These include Fundamentals of Telecommunications, Visual Production Principles, Audio Production Principles, Graphic Design and Production, Television Production I and II, Multi-Image Production, Production Planning and Writing, Methods in Educational and Industrial Telecommunications, Cable Television and Developing Technologies, Television Production Workshop (for Non majors), Television Direction, Advanced Audio Technique, Advanced Graphic Technique , Senior Seminar in Telecommunications, Production Problems, Media Theory and Criticism, and Professional Practices (Internship) in Telecommunications. After the new courses were established, he co-authored a proposal that restructured the Department of Communication Studies in 1986. Additional courses were developed and taught, including Media Aesthetics and Media Literacy.

The focus of Elmore's academic interest, curriculum development, and teaching has always been interdisciplinary, bringing together the art and science of technology to improve organizational effectiveness. He developed with the School of Engineering and Technology an agreement for interdisciplinary study in electrical engineering and technology and with the School of Journalism for accepting courses and sharing production facilities and classrooms. He co-authored a proposal to establish an interdisciplinary school of New Media at IUPUI. Associate, Bachelor and Master degrees were approved by the Board of Trustees and were later merged with the Indiana University School of Informatics and Computing, where Elmore was tenured.

Beyond administrative service noted in a previous section, Elmore served the university and profession throughout his career. At the national level he represented Indiana University through the Committee on Institutional Cooperation (CIC) Deputy Chief Information Officers Group, the Association for Information Communications Technology Professionals in Higher Education (ACUTA) Higher Education Advisory Panel (HEAP), the Committee on Institutional Cooperation (CIC) Learning Technology Committee, Midwestern Higher Education Commission (MHEC), and the Association for Communication Administration (including its Publications Committee, Executive Committee, and Data and Resources Committee). For many years he developed and maintained a national computer archive, called CommuniQuest, on communication education and publish periodic reports. He was active in the National University Teleconference Network (NUTN), during the early days of satellite communication, and served on its Standards Committee, chaired the Technology and Applications Resources Group and was appointed to the Executive Committee.

At Indiana University, Elmore served and chaired many important committees. These include multiple terms on faculty review and promotion committees, tenure committees, executive search and screen committees, policy and incident management committees, academic program review committees, and hundreds of others at the university, campus, and school levels. A full curriculum vitae is available upon request.

Here is a brief selection from numerous papers and professional presentations. A full curriculum vitae is available upon request.

"An Architecture for Evolving IT Customer Service," Educause Annual Conference.
“Vision, Data and Analysis: An Administrative Structure for Decision Making,” Educause Enterprise Conference.
“24x7 IT Service and Support,” Educause Annual Conference.
“Instructional Integration, User Support and e-Business,” Senior Leadership Forum, ACUTA.
“Oncourse at Indiana University: Dynamically Generated Web Sites for Courses, Faculty and Students,” Educause Annual Conference.
“Digital Video in Electronic Libraries and Virtual Campuses,” International Conference on Technology and Education at Oslo, Norway.
“Chaos and Transition: Teams and Redeployment of the University Workforce,” Educause Annual Conference.
“Cost Analysis and Responsibility Centered Management,” Seminars on Academic Computing.
“Planning and Coordinating the Campus Information Technology Strategies,” American Association for Higher Education.
“Developing The Information Technology Plan: Conceptual Framework, Problems, and Solutions,” Educause Annual Conference.
"Case Studies of Cost Effective Innovation at Indiana University," Educause Annual Conference.
"Facility Design as a Component in Academic and Technology Planning," Association for Computing Machinery.
"Campus-Wide Technology Planning to Support the Academic Agenda," Association for Educational Communications and Technology.

Educause Center for Applied Research (ECAR), 2002-2012.
Educause (Educom), 1990-2012.
New Media Consortium (NMC), 2003-2010.
National Learning Infrastructure Initiative, 1994-2008.
Association for Computing Machinery, 1990-2007.
IMS Global Learning Consortium, 2004-2006.
American Association for Higher Education, 1994-2005.
Midwestern Higher Education Commission, 1999-2004.
Coalition for Networked Information (CNI), 1997-2004.
Association for Communication Administration, 1986-2003.
American Library Association, 1994-2001.
Association for Educational Communication and Technology, 1990-2001.
National Association for Science, Technology and Society, 1990-1998.
National Communication Association, 1977-1998.
National University Teleconference Network, 1989-1997.
Indiana Speech Association, 1977-1989.
Central States Speech Association, 1982-1988.
International Television Association, 1980-1987.
Society of Broadcast Engineers, 1980-1987.
Indiana Association of School Broadcasters, 1977-1982.
Broadcast Education Association, 1977-1981.
National Association of Educational Broadcasters, 1977-1980.

Garland C. Elmore served as Indiana University Deputy Chief Information Officer, Dean for Information Technology, and Associate Professor of Informatics and Computing as well as Communication. His academic interests include technology literacy, new media, instructional systems, and higher education administration. His work in Indiana dates from 1976 when he was appointed to the faculty to develop an academic program at Indiana University - Purdue University at Indianapolis (IUPUI) that focused on the way organizations use communication technology. He initiated, planned, developed and administered that program which grew during his tenure to become the largest in the School of Liberal Arts with 150 majors.

As an extension of his work in communication, Elmore collaborated with faculty in music, journalism, information science, art and other disciplines to develop in the mid-1980s the curriculum and interdisciplinary degree proposals for an applied major in new and emerging media. This work provided the background and experience for his contribution in planning the new media program that later became part of the School of Informatics and Computing. He became a founding member of the School when his academic appointment and tenure transferred from Liberal Arts to the new school in 1997.

Closely related to his academic work, Elmore served central administration since 1989. His first campus-level appointment was to develop an information technology strategy in response to a new academic plan for IUPUI. As part of the implementation, the central computing, media, and telecommunication support units were merged. He was the executive director of that organization through the transition. Subsequently, he became Associate Dean of the Faculties and then Associate Vice Chancellor at IUPUI with the charge of providing academic leadership in the use of technology. He assumed university responsibility as associate vice president for teaching and learning technologies in 1997 when Indiana University created the Office of the Vice President for Information Technology. He also served as Dean for Information Technology from that time forward. Elmore’s focus for the last decade has been on university leadership of learning technologies, user support, and information technology planning.

In supporting the development of two information technology strategic plans Elmore contributed to shaping Indiana University’s vision for education, research and service richly enabled by technology. His leadership in teaching and learning technologies and IT support during the implementation of IU’s first IT strategic plan helped establish these services now recognized among the nations finest. Elmore's vision for a self-service and customer-centered on-line support environment is widely recognized for combining remote, personalized, and automated modes of service, delivered to the desktop.

As dean for information technology, Elmore represented IUPUI in university IT planning and services provided to faculty, students and staff. In that role he was the Vice President’s project leader for planning and developing the Informatics and Communications Technology Complex (ICTC). The ICTC is the campus center for IT resources and services, and an advanced site for pioneering work in a broad range of information technology fields, housing the campus components of the Pervasive Technology Institute, the Global Network Operations Center, and the School of Informatics. As a full-time university administrator Elmore continued to mentor students, guide independent studies, and serve the School of Informatics, most recently by two consecutive terms on the unit promotion and tenure committee. He retired in 2012, but maintains a relationship with the university as Deputy CIO Emeritus, Dean Emeritus, and Associate Professor of Informatics and Computing Emeritus. He established Indiana Information Technology Associates LLC in 2014 and is its Lead Consultant. Elmore's work in assessment and consulting is not affiliated with Indiana University, nor is the organization which he leads.